Privacy Policy

Effective date: April 12, 2026  ·  Techadvisor LLC

This Privacy Policy describes how Techadvisor LLC ("we," "us," or "our"), doing business as TecAdvisor and RoofDesk, collects, uses, and shares information when you use our websites, mobile applications, and services (collectively, the "Services").

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and company name when you register for an account
• Payment information processed securely through our payment provider (Stripe)
• Business data you enter into the Services, such as customer contacts, job information, and photos
• Communications you send us, including support requests

We also collect certain information automatically when you use our Services:

• Device identifiers, IP address, browser type, and operating system
• Usage data such as pages visited, features used, and actions taken within the Services
• Location data when you use location-based features (with your permission)

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services
• Process transactions and send billing-related communications
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraudulent or illegal activity
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share information as follows:

• Service providers: Third parties that perform services on our behalf (e.g., cloud hosting via Vercel, payment processing via Stripe, database services via Supabase)
• Legal requirements: When required by law, regulation, or valid legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: For any other purpose with your explicit consent

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Services. You may request deletion of your account and associated data by contacting us at the address below.

5. Security

We take reasonable measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage is completely secure.

6. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.

7. Your Choices

• Account information: You may update or correct your account information at any time by logging into your account
• Communications: You may opt out of promotional emails by following the unsubscribe link in any such email
• Location: You may disable location services through your device settings
• Cookies: Most browsers allow you to refuse cookies; disabling them may affect some features of the Services

8. Third-Party Links

Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party services you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above and notify you via email or a notice within the Services if the changes are material.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Techadvisor LLC
Houston, Texas, USA
info@techadvisor.agency